Cancellation policy

Subscription Policy

We offer a monthly coffee subscription service that delivers coffee to your door automatically, without needing to reorder each time .

How It Works:

Once you sign up for the monthly subscription, your order is automatically renewed and charged to your registered payment method each month on your subscription date .

Customization:

You can choose your coffee type and grind (whole bean, filter, espresso, etc.) and update your preferences at any time before the next renewal date .

Cancellation or Pausing:

You may cancel or pause your subscription at any time with no commitment or additional fees, through your account on the website or by contacting us at thecoffeefarmkw@gmail.com or +965 97869995 .

To avoid being charged for the following month, cancellation must be made before the renewal date .

Payment:

If a renewal payment fails, we will attempt to retry the charge or contact you to update your payment details .

Returns:

Subscription orders are subject to the same Return & Refund Policy applicable to coffee, as outlined above .